Compatibility

Supports Apple silicon and Intel-based Macs running macOS 13 or later. Optimized for MacBook models with a notch.

Bug reports

Include your Mac model, macOS version, app version, and the steps that caused the issue.

Response

Support is available by email at support@stock-island.com.

Installation & compatibility

Which Macs are supported?

Stock Island supports both Apple silicon and Intel-based Macs running macOS Ventura 13 or later. Its notch experience is optimized for MacBook models with a notch.

Does Stock Island require an account?

No. Your watchlist and display preferences are stored locally on your Mac.

Adding stocks & crypto

How do I add stocks or crypto?

Enable the relevant market sources in the app settings, search for a symbol and confirm the listing or spot pair before adding it to your watchlist. Stock Island supports up to 100 instruments; no broker or wallet connection is required.

Quotes & refresh

Why can a quote differ from my broker?

Market quotes can be delayed, rounded, interrupted, or sourced differently from brokerage data. Always use your broker or exchange source before making a trading decision.

Does a faster refresh mean real-time quotes?

No. Refresh requests and source data timing are different. A shorter interval does not remove a provider's delay. Check the symbol, market session, network and source if a quote looks stale. Crypto streaming while expanded is subject to availability.

Trial, purchase & restore

How do the trial, purchase and refunds work?

All features are free for 7 days. Then unlock with a one-time purchase. There is no subscription or automatic charge when the trial ends. Purchases, billing and eligible refunds are handled by Apple through the Mac App Store.

How can I restore an existing purchase?

Use Restore Purchases in Stock Island while signed in to the Apple Account used for the original App Store purchase. If verification fails, retry or contact support with the app version and error message. Do not purchase again just to troubleshoot.

Reporting a problem

What should I include in a bug report?

Please include your Mac model, macOS version, Stock Island version, the symbol or action involved, and a screenshot if it helps explain the issue.